12/12/2024 via Google

12/12/2024
via Google

I’ve been going to Aveda for all my hair needs from cuts to color to blonding for the past 2-3 years. In the past, I’ve had great experiences here at Aveda but the last 3 times I’ve come some part of my hair has turned out poorly. I don’t know what’s changed but it’s clearly been for the worse. This most recent time, I went in asking to add caramel dimension to my dark brown hair and ended up with light baby lights. While they were well done baby lights by the student, they were much cooler than the inspiration photo I showed and my entire hair color has lightened much lighter than I was expecting or enjoy seeing on myself. I place no blame on the student and recognize it’s a school but ended up crying in my car after leaving. I went back in to try and get myself scheduled as soon as possible to dye it back to what I wanted or at least my original color and although I didn’t even ask for a refund (since it’s a student school and I know not to expect it), the manager talked down to me and said I was only 1 shade lighter than I had asked for and it wasn’t a problem. The wonderful receptionists helped me to set a new appointment after she left but it was a very negative experience overall and nothing like the experience I used to have at Aveda. Attached are photos of how dark I was at the start of the appointment, my inspo photo, and the hair I ended up with :(

12/11/2024 via Google

12/11/2024
via Google

I have come to Aveda for a couple of different services and have loved it every time! All of my services were done by Madison Hone and it was both fun and relaxing! She gave me a facial the first time I went and my skin that is normally pretty dry felt super amazing and hydrated! I also recently went for a lash lift and tint and it turned out great! I went with the natural lashes and they give me so much confidence!

11/18/2024 via Google

11/18/2024
via Google

First waxing ever! Rebeka Dean may be my sister but they were a total professional today. I may have been a model today for my waxing but I truly felt like a VIP client today! From the welcome to the relaxing hand ritual to even being given simple and beautiful yet effective after care education the experience was grand! I have had painful laser hair removal in different areas of my body at different spa, used harsh chemical peels and removal creams at home and now today waxing of my legs, arm pits and brows at Aveda. I think I am hooked and would have to say waxing is my new favorite. Rebeka completed my waxing in a manner that was relatively painless. Kept the conversation to a level that was only productive to the relaxation of my mind and body. Their ease and mastery of the skills to prep, educate and complete each step of the waxing well and thoroughly was impressive. I would recommend their waxing skills to anyone that wants to feel smooth and beautiful from welcome to exit of the spa! Great Job Rebeka! I am glad I was part of your journey and look forward to your continued development into a grand master aesthetician.