10/15/2024 via Google

10/15/2024
via Google

I came here because I was recommended by a friend and she always came back with amazing hair. When I went in for my appointment I was with a very nice student. She was very personable and kind, however she brought the instructor over because what I wanted done raised a bit of concern. (I have previously box dyed my hair and used heat, but had never had a problem with anything before.) The instructor told me she was concerned that I was going to fry my hair so she did a test strip to check, which she deemed unfit for lightening anymore. I was completely okay with this, given the fact that I know my hair has been previously colored and I was grateful she expressed her concerns. The instructor suggested I do a red/brown look in place of more highlights and the red and brown and I agreed. When she lifted to look at the bottom of my hair she started making remarks about how it was a mess and I needed to stay away from the box dye, and just expressing disgust which was extremely embarrassing for me. I understand my hair not be in the best condition, but I didn’t see the reason for all of the negative remarks. She suggested we do 2 color lifters, and I agreed to that as well. After about 2 hours, I was finally just ready to go home. When my hair was being blowdryed I told the instructor that I would just need a trim and then I would be on my way. The student in charge gave me a trim which looked alright, but when she called over the instructor to look at it the instructor began cutting my hair as well. I figured she was evening it out, but after I was finished I went to the bathroom to look at it and was shocked at the difference in length. Overall the student seemed very nice and I appreciate the instructors concern for my hair, but I feel that it could of been handled better especially because of my uneven $4 trim. I ended up leaving the salon after 3 hours with hair that is the same color as when I went in in the first place and two different lengths. Nice people, but I will not be back.

10/1/2024 via Google

10/1/2024
via Google

I saw Gage for an all over color. I haven't had my hair colored in over 6 years. After my first experience, I completely trusted him with the (for me) drastic change. I showed him the color I was thinking about, and he showed me multiple swatches and fully discussed how my natural hair and undertones would work with the color I chose. I love it! I can't wait to see him again for touch-ups and future services!

8/25/2024 via Google

8/25/2024
via Google

Only reason I came here was because my regular hairstylist was unavailable due to personal circumstances and would not be able to do it for a while so I decided to give this place a shot. Had to go back twice because the first time when they did my hair was not what I was wanting at all The student was great and instructor was very polite. They scheduled me a second appointment no problem to correct it. I got a different instructor and different student and completely ruined all of my highlights And now looks washed out and is all brunette. I called a few hours later after my appointment. Talk to the instructor and she wanted me to come in the next day to look at it and see what happened. She came Took a look at it and said that that was the exact toner I chose Which was not at all the color it turned out to be and how the highlights that are now gone, she said I told her I did not want those ones anymore, which is not what I told her and I was trying to be polite and calm with her, and she was very rude to me and ended up yelling at me in front of the whole salon, saying how it was my fault it did not turn out the way it was supposed to even though I stayed full-time and had to leave at the time the student was done and I told her I didn’t have time for her to blow dry it and she said that was OK and the instructor signed off on it…. and told me she was done with the conversation and was done with me and the only thing she wanted to do was schedule me another appointment Which would’ve caused more damage to my hair (Which my hairstylist agreed ) She walked away from me and went to set up the appointment without asking When I told her her was hesitant about even doing another appointment and at that point, I was done with her treating me that way, and I said no I’m not coming back here And she said OK perfect and told the receptionist never let me come back again. So completely unprofessional and rude as for this instructor, the student was great and kind nothing against her, but this was a terrible experience with this specific instructor.