10/14/2024 via Google

10/14/2024
via Google

I went to school here they’re racist Ms. Kelly , Jesse , Mellisa, Isabelle You Can Go To The School Director She’s Pregnant And Doesn’t Do Her Job Her Name Is Caylin I Asked Multiple Times To Speak With The Owner Donna And Wasn’t Able To They Don’t Teach You Anything When You Leave “Core” Some things In “Core” Wasn’t Even Covered I Have Videos And Proof Of Everything , Everyone Is Unorganized , You Get Suspended For The ADMIN Actions and Mistakes , You Also Can’t Get Your Makeup And Hair Done In The School For Your Graduation They Made Me Get Mine Done In The Parking Garage Told Me I Can’t Have Another Student Do My Makeup I Had To Get Dressed In The Bathroom Everyone That Graduated Before Me Was Treated Like A Princess And Because I’m African American I Was Treated Poorly I Finished All My Makeup Looks And Evaluations Ms.Kelly Tried To Deny My Work Because It Didn’t Meet “Her” Standards So When I Took It To Admin They Approved All My Work I Also Contacted State Board About This because I got a Write Up For Not Being With My “Learning Leader” But My Learning Leaders Are NEVER in Class With Me , Ms. Isabelle Is In The Clinic Room Closet Smoking Vape , Ms. Kelly Is Not Helping Adaptive Even When She Doesn’t Have A Core Class It’s Just Very Unprofessional and this is 2024 I will Also upload videos and pictures of everything ! emails As well Also They Pushed My Graduation Back Because Of Their System Being At Fault And I Had To Stay Over Hours To Makeup Time That I Already Had ! Now They Want ME to pay OUT OF POCKET The EXTRA hours THEY PUT ON ME

10/10/2024 via Google

10/10/2024
via Google

I am contacting the Paul Mitchell customer service team to provide yet another negative review. I scheduled an appointment over a month in advance, received a confirmation phone call the day before the appointment, and then another call afterwards canceling the appointment. I was told that the student was sick and would not be in to do my hair. I asked if another student was available because I took the day off to have my hair done. They then said yes another student would be able to do my hair. I was halfway to my appointment,( which is approximately 25 miles away), when I received another phone call stating that the person that was going to do my hair suddenly got sick during her lunch break. At this time, I simply requested a refund for the membership that was just renewed. This has occurred multiple times and each time they offer a free service that I can never use because it is so rare to make appointments due to low availability and cancellations. I would never recommend going to this location due to the unprofessionalism, lack of concern for customer’s time, and poor quality of service. I am also contacting your corporate offices, the Better Business Bureau, posting this review on Yelp and Google. I will not attempt to use your services again in the future.

10/10/2024 via Yelp

10/10/2024
via Yelp

I am contacting the Paul Mitchell customer service team to provide yet another negative review. I scheduled an appointment over a month in advance, received...